Frequently Asked Questions

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Updated At
May 2, 2024 10:01 AM
Created At
Jun 29, 2023 04:04 PM

What if I Forget My LINE Account Password or Email?

Learn How to Set Up Your LINE Account Password and Email in 30 Seconds
  1. Open the LINE app
  1. Set up your email Open the LINE app
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  1. Set up your password Open the LINE app
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What to do if login fails?

Please click on the "More options" button in the upper right corner, then click on "Clear site data" and try again.

Why can't I log in using the QR code?

I'm sorry, but due to LINE's recent update, logging in with QR code is temporarily unavailable. Please use email login as an alternative. If you have forgotten your LINE account password, refer to the LINE account password reset guide.

Is Friendship Pro available for free?

Yes, Friendship Pro can be downloaded and used for free, but advanced features require a paid upgrade. The free trial version allows you to know if you have been blocked. If you want to know who has blocked you, you can choose to upgrade to the Pro version.

Have you confirmed the accuracy of the LINE block feature of Friendship Pro?

It's 100% accurate. Please try it with your friends. If it's not accurate, please refer to the refund system of each platform.

How do I upgrade to the Pro version?

There are two ways to upgrade. You can either upgrade for a fee, or you can invite three friends to upgrade for free!

How do I invite friends to upgrade for free?

  1. Choose to share within the app and invite friends to download.
  1. Have your friends download and open the app.
  1. Click the accept invitation button on the shared link page.
Once these steps are completed, the number of friends you need to invite will decrease. If you invite three people, you can upgrade for free!

Why can't I use it after upgrading?

  1. Please click Restore Purchase on the upgrade page.
  1. Please close the app once and reopen it.

I have already purchased something, do I need to pay again if I select repurchase?

No, repurchase means restoring what you previously purchased, so you don't need to pay again.

If the other party deletes me as a friend but does not block me, can this be detected?

If the other party only deletes LINE friends and does not block, it will not appear on the LINE block list.

What should I do if I have other issues?

What if I don’t like the app ?